rjbet77 Privacy Policy

1. Who We Are

This Privacy Policy is issued by rjbet77 ("rjbet77", "we", "us", "our"), the operator of the online casino and sportsbook platform accessible at rjbet77.one (the "Platform"). rjbet77 acts as the data controller in respect of the personal data collected through the Platform and through any communications you have with us.

rjbet77 operates under international gaming licensing frameworks. Our player base includes registered users across Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Subang Jaya, Petaling Jaya, and beyond. This policy is written in plain, accessible English and applies to all rjbet77 account holders and visitors to the Platform regardless of their location.

If you have any questions about this Privacy Policy or how rjbet77 handles your personal data, you may contact us via the live chat support channel available on the Platform 24/7.

2. Personal Data We Collect

rjbet77 collects personal data in the following categories:

Category	Examples	Purpose
Identity Data	Full name, date of birth, nationality, gender	Account registration, KYC / age verification
Contact Data	Email address, phone number	Account communications, support, security alerts
Verification Data	Government-issued ID, passport, proof of address	KYC compliance, AML obligations, withdrawal verification
Financial Data	Payment method details (e-wallet IDs, bank account identifiers), transaction history	Processing deposits and withdrawals, fraud prevention
Account Data	Username, password hash, account preferences, session history	Platform access, personalisation, security
Usage Data	Games played, wagers placed, login timestamps, IP address, device type, browser	Platform operation, responsible gaming monitoring, fraud detection
Communications Data	Live chat transcripts, support emails, feedback	Customer support, quality assurance, dispute resolution

rjbet77 does not intentionally collect sensitive personal data (such as racial or ethnic origin, health data, or biometric data) except where required for identity verification purposes under applicable gaming regulations.

3. How We Collect Your Data

rjbet77 collects personal data through the following channels:

• Direct submission: Information you provide when registering an rjbet77 account, completing KYC verification, making deposits or withdrawals, or contacting support;
• Automated technical collection: Data collected automatically when you access the rjbet77 platform, including IP address, device identifiers, browser type, operating system, session duration, and clickstream data — collected via server logs, cookies, and similar technologies;
• Third-party sources: Identity and address verification data received from KYC/AML service providers; fraud risk signals from payment processors; and, where applicable, publicly available information used for compliance screening.

4. How rjbet77 Uses Your Personal Data

rjbet77 uses your personal data for the following purposes:

• To create and manage your rjbet77 account and provide access to all platform features;
• To process financial transactions including deposits and withdrawals via Touch n Go eWallet, Boost, Maybank FPX, CIMB, Public Bank, and USDT;
• To verify your identity and age (21+) as required by gaming regulations and to conduct ongoing anti-money laundering (AML) screening;
• To deliver customer support and respond to your enquiries and complaints;
• To detect and prevent fraud, unauthorised account access, bonus abuse, and other prohibited conduct;
• To monitor responsible gaming indicators and, where necessary, apply account restrictions or initiate welfare contact;
• To send you important account notifications including security alerts, transaction confirmations, and policy updates — these communications are not optional as they are required for platform operation;
• To send optional promotional communications (e.g. bonus offers, event notifications) where you have consented or where rjbet77 has a legitimate interest — you may opt out at any time;
• To improve the rjbet77 platform through analysis of aggregated and anonymised usage data;
• To comply with legal and regulatory obligations applicable to rjbet77's gaming licence and related financial crime legislation.

5. Legal Bases for Processing

rjbet77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create your account, provide gaming services, process payments, and deliver support;
• Legal obligation: Processing required to comply with AML regulations, gaming licence conditions, and applicable financial laws;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights;
• Consent: Processing for optional marketing communications and non-essential cookies — where rjbet77 relies on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

rjbet77 does not sell your personal data to third parties. We share personal data only in the following circumstances:

• Payment processors: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and USDT processing partners receive transactional and identity data necessary to authorise deposits and withdrawals;
• KYC / AML providers: Identity verification and anti-money laundering compliance vendors receive identity and document data to conduct required regulatory checks;
• Gaming software providers: Game providers such as Evolution Gaming, Pragmatic Play, and Habanero receive a player session token and game-specific data to operate games — they do not receive your full identity data;
• Cloud and infrastructure providers: rjbet77 uses reputable cloud hosting and CDN providers. These providers process data only as instructed by rjbet77 under data processing agreements;
• Legal and regulatory authorities: rjbet77 will disclose personal data to law enforcement, gaming regulators, or financial intelligence units where required by law or a valid legal process;
• Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and applicable Privacy Policy changes.

All third parties with whom rjbet77 shares personal data are contractually required to handle that data securely and in accordance with applicable privacy laws.

7. Cookies & Tracking Technologies

rjbet77 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session authentication, load balancing, and security. Cannot be disabled without significantly impairing Platform functionality;
• Functional cookies: Remember your preferences such as language settings, display preferences, and whether the cookie notice has been acknowledged;
• Analytical cookies: Collect anonymised data about how players use rjbet77 (e.g. pages visited, session duration) to help improve the platform. Data is aggregated and not linked to individual identities;
• Session security cookies: Used to detect and prevent fraudulent sessions and protect against cross-site request forgery.

rjbet77 does not use third-party advertising cookies or cross-site tracking pixels. You may manage cookie preferences through your browser settings, however disabling strictly necessary cookies will prevent you from logging in to your rjbet77 account.

8. Data Security

rjbet77 implements technical and organisational security measures proportionate to the risk associated with the personal data we process. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and rjbet77 servers;
• Encryption of sensitive data at rest, including identity verification documents and payment method details;
• Role-based access controls ensuring that rjbet77 staff access only the personal data necessary for their role;
• Multi-factor authentication for rjbet77 internal systems;
• Regular security assessments and penetration testing of the Platform;
• Incident response procedures including prompt notification of affected players in the event of a material data breach.

While rjbet77 takes all reasonable precautions, no internet transmission is completely secure. You are responsible for keeping your rjbet77 login credentials confidential and for ensuring the security of the device you use to access the Platform.

9. Data Retention

rjbet77 retains personal data for the following periods:

• Account data and transaction records: retained for a minimum of 5 years following account closure, as required by AML and gaming regulatory obligations;
• KYC documents: retained for the period required by the applicable gaming licence jurisdiction, typically 5–7 years from the date of verification;
• Communications data (live chat, email): retained for 2 years for customer service and dispute resolution purposes;
• Usage and analytical data: aggregated data retained indefinitely; individual session data retained for 12 months.

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised. Regulatory retention obligations take precedence over any deletion request where the retention period has not yet expired.

10. Your Privacy Rights

Depending on applicable privacy laws, you may have some or all of the following rights regarding your personal data held by rjbet77:

• Right of access: Request a copy of the personal data rjbet77 holds about you;
• Right to rectification: Request correction of inaccurate or incomplete personal data;
• Right to erasure: Request deletion of your personal data, subject to regulatory retention obligations;
• Right to restrict processing: Request that rjbet77 restricts processing of your data in certain circumstances;
• Right to data portability: Request your personal data in a structured, machine-readable format;
• Right to object: Object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: Withdraw consent for any processing activity where rjbet77 relies on your consent as its legal basis.

To exercise any of these rights, contact rjbet77 via live chat or by emailing [email protected]. rjbet77 will respond to verified data requests within 30 days. We may require identity verification before processing a data request to prevent unauthorised access to your information.

11. Children's Privacy

The rjbet77 platform is strictly for adults aged 21 and above. rjbet77 does not knowingly collect personal data from individuals under the age of 21. If rjbet77 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any balance will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe your child has registered an account with rjbet77, please contact support immediately via live chat so that we can investigate and take appropriate action.

12. International Data Transfers

rjbet77 operates internationally and may transfer your personal data to countries outside Malaysia for the purposes of hosting, processing, or gaming licence compliance. Where such transfers occur, rjbet77 ensures that appropriate safeguards are in place — including contractual standard clauses or transfers to jurisdictions that provide an adequate level of data protection — to ensure your personal data remains protected to the standards set out in this policy.

13. Third-Party Links

The rjbet77 platform may contain references to third-party services (such as game provider documentation or payment processor help pages). rjbet77 is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you access.

14. Changes to This Privacy Policy

rjbet77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will notify you via a notice on the rjbet77 platform and, where appropriate, by email to your registered address. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of rjbet77 following any update constitutes acceptance of the revised policy.

15. Contact Us

For any questions, concerns, or data rights requests relating to this Privacy Policy or rjbet77's handling of your personal data, please contact us: